Our Refund & Cancellation Policy was last updated on 11-March-2025.
This Cancellation and Refund Policy explains what are the terms for cancellations and refunds for the services rendered in our website.
No Refund Policy
PRIMERAD strictly adheres to a no-refund policy. Once payment is made and enrollment is confirmed, no amounts will be refunded, irrespective of the circumstances.
Transfer of Enrollment
In the event of your inability to attend the program, you may request to transfer your enrollment to a future program, subject to availability. The request must be made at least 30 days before the originally scheduled program date.
Substitute Participants
You have the option to designate a substitute participant if you are unable to attend. The substitute participant must meet eligibility criteria and be approved by the PRIMERAD Program administration. Notification of substitution must be provided at least 30 days before the program start date.
Cancellation by PRIMERAD
In the unlikely event of PRIMERAD canceling a program, participants will be given the option to transfer their enrollment to a future session. PRIMERAD will not be responsible for any additional costs incurred by the participant, such as travel or accommodation expenses. PRIMERAD will notify the participants well in advance in the event of any unexpected cancellations.
Force Majeure
PRIMERAD shall not be liable for any failure or delay in performance of its obligations due to causes beyond its reasonable control, including but not limited to acts of God, war, terrorism, pandemics, government regulations, natural disasters, or other force majeure events.
Cancellation Request Procedure
All cancellation, transfer, or substitution requests must be submitted in writing to the PRIMERAD Program administration. The date of receipt of the written request will be used to determine eligibility for transfers or substitutions. By enrolling in the PRIMERAD Programs, you acknowledge and agree to comply with the terms of this cancellation policy. We appreciate your understanding and cooperation.
Contact Us
If you have any questions about this Refund and Cancellation Policy, You can contact us:
By enrolling in PRIMERAD’s programs, you acknowledge and agree to abide by the terms outlined in this Refund and Cancellation Policy.